Qualitative Study on Information Retrieval Support for Postgraduate Students at Ahmadu Bello University Zaria: Challenges and Strategic Interventions
DOI:
https://doi.org/10.64348/zije.2026539Keywords:
Information Literacy and retrieval; postgraduate students; Ahmadu Bello University; Nigeria; digital librariesAbstract
The digital transformation of academic libraries has fundamentally restructured information access, shifting scholarly discovery from physical card catalogues to sophisticated online databases and institutional repositories. At Ahmadu Bello University (ABU), Zaria, postgraduate students navigate this evolving landscape while simultaneously managing information overload and intense academic pressures. The strategies these students employ for information retrieval significantly influence their research efficiency and overall academic success. Synthesizing evidence from existing literature, this paper reveals that ABU postgraduate students utilize a hybrid repertoire of retrieval mechanisms including OPAC, institutional repositories, and Google Scholar yet consistently encounter formidable obstacles: erratic internet connectivity, prohibitive bandwidth costs, and inadequate search competencies. Critically, the majority of students lack formal training in Boolean logic and advanced search techniques, resulting in information overload and what scholars term "library anxiety." These barriers are not merely technological but are deeply embedded in pedagogical approaches and institutional support structures. This paper proposes a multi-pronged strategic intervention framework: mandating a credit bearing information literacy course, enhancing off campus access infrastructure, establishing peer led research support clinics, and investing in continuous professional development for librarians. With targeted training and robust support systems, postgraduate students can more effectively navigate the digital information ecosystem, thereby enhancing research output and scholarly productivity.
References
Adetimirin, A. E. (2019). Information literacy and use of electronic resources by postgraduate students in Nigerian universities. Journal of Library and Information Sciences, 7(2), 45–58.
Bashorun, M. T., Isah, A., & Ademola, F. O. (2019). Information retrieval skills and research productivity among postgraduate students in federal universities in North Central Nigeria. Library Philosophy and Practice (e journal), 2875, 1–18.
Chukwuma, C. E., & Okafor, V. N. (2021). Information overload and its effect on literature review completion among Nigerian postgraduate students. Nigerian Libraries, 54(1), 33–47.
Idowu, A. O., & Adeleke, A. A. (2018). Bandwidth constraints and academic research in Nigerian universities. African Journal of ICT, 12(3), 21–36.
Ifijeh, G., & Iwhiwhu, B. (2014). Challenges of accessing electronic resources among postgraduate students in Nigerian universities. International Journal of Library and Information Science, 6(5), 89–97.
Jagboro, K. O., & Akande, S. O. (2020). Library anxiety among postgraduate students in selected Nigerian universities. Journal of Applied Information Science and Technology, 13(2), 112–124.
Kwashie, P. K., & Eze, J. U. (2019). Psychological barriers to library use among distance learning postgraduates in Nigeria. Library and Information Research, 43(126), 56–70.
Mellon, C. A. (1986). Library anxiety: A grounded theory and its development. College & Research Libraries, 47(2), 160–165. DOI: https://doi.org/10.5860/crl_47_02_160
Nigerian Universities Commission (NUC). (2019). Benchmark minimum academic standard for library and information science. NUC Press.
Nwagwu, W. E. (2017). Utilization of subscription based electronic databases by postgraduate students in Nigerian federal universities. African Journal of Library, Archives and Information Science, 27(1), 15–30.
Oduwole, A. A., & Akpati, B. O. (2019). Search query formulation skills and retrieval success among postgraduate students in Nigeria. Journal of Information and Knowledge Management, 10(4), 78–92.
Ojedokun, A. A., & Owolabi, K. A. (2020). Information literacy competence and online database usage by postgraduate students in South West Nigeria. Library and Information Science Research, 42(3), 101–115.
Okon, M. E., & Bello, M. A. (2018). OPAC usage patterns among postgraduate students in Ahmadu Bello University, Zaria. Samaru Journal of Information Studies, 18(1), 44–55.
Okonkwo, C. I., & Nwosu, O. C. (2020). The absence of credit bearing information literacy courses in Nigerian postgraduate curricula. Nigerian Educational Review, 15(2), 88–102.
Olaleke, O. O., & Ogunmodede, T. A. (2020). Internet infrastructure and postgraduate research in Nigerian federal universities. Journal of Science and Technology Policy, 11(3), 67–82.
Saidu, I Alhassan, H, Danbaba, S, Hussaini, S, (2026) Assessing the impact of open access institutional repository downtime on postgraduate students’ information retrieval and academic productivity at Ahmadu Bello University, Zaria. Bayero Journal of Information management (BJIM) 2(1) 94-109
Ugwu, C. E., & Eze, M. U. (2021). Institutional repositories and research visibility in Nigerian universities. Digital Library Perspectives, 37(4), 311–328.



